Roles And Responsibilities of Health and Social Care Workers

At Herefordshire Cares we can provide you with all the information on the essential roles and responsibilities of health and social care workers to help you decide whether it’s the right career path for you.

Adult social work is an exciting and fulfilling career for 1.54 million people that are passionate about empowering others and improving their quality of life.

And due to the overall increase in life expectancy, the demand for adult social work has never been greater. Reports show that the social care sector will need another half a million jobs and people to fill them by 2030.

But what does a day in the life of one of these crucial roles look like?

To give you a clearer idea of what to expect, we’ve shared some of the various duties and roles in health and social care in this article. Hopefully, it’ll enable you to decide whether it’s the right career path for you.

What Kind of Person Do I Need to Be to Work in Adult Social Care?

“By providing distinctive, valued and personal care, we can help people live the best lives they can, with independence, choice, and control.”

Let’s look first at the ideal personal qualities expected from adult social workers.


Arguably the most desired quality as an adult social worker is empathy. Being sensitive to others’ feelings helps you provide a more personal level of care while building stronger connections with your clients and colleagues.

Getting on someone’s level and being in tune with their emotions is helpful when providing care so you can react quickly to their needs and guide them quickly to comfort.

Communication Skills

Having skills in clear communication helps when supporting colleagues and providing care to others, especially in more high-risk situations.

Combining your ability to communicate with an empathetic attitude will help you build meaningful relationships with clients and staff.

But good communication is nothing without listening. Active listening is another excellent quality as a care worker, whether working in a team or recognising a client’s needs.

Passionate About Helping Others

Being a good carer means helping people to become as independent as possible. A passion for helping and supporting vulnerable people and ultimately enabling them to live a more fulfilling life is an essential skill.

What Are Values in Social Care?

Working in adult social care guarantees you will help make a positive difference in people’s lives and even whole communities, and this relies on the following values:

  • Respect and dignity
  • Reliability
  • Communication
  • Independence
  • Privacy

Enabling clients to have more choices and feel included in society improves their overall wellbeing and quality of life. You can help make this difference to the people you care for while being rewarded with a worthwhile career.

The Roles and Responsibilities of Health and Social Care Workers

A health and social care worker’s roles and responsibilities will depend on what field or setting you join. But overall, adult social work provides a varied and dynamic schedule where no two days are rarely the same.

But regardless of your specific role and field, the general duties and responsibilities to expect as a health and social care worker includes supporting people with various social and physical activities, such as:

  • Eating and drinking
  • Attending appointments
  • Shopping
  • Washing and dressing
  • Money management
  • Undergoing medical checks
  • Booking appointments

These roles and responsibilities can vary across personal one-on-one care assistants, where you’re employed directly by an individual, to an activity support worker who goes into nursing homes and daycare centres to provide activities for multiple clients.

While your sole duty is providing care, you’ll also be a promoting well being, helping people to feel independent and included in their communities. Beyond just the basics of care and compassion, we want people to live empowered and independent lives.

What Qualifications Do I Need to Work in Adult Social Care?

Depending on what role and level you wish to work at impacts on what type of qualification you need to work in social care.

For example, becoming a care worker needs no set entry requirements. However, employers may still expect core GCSE subjects, such as English and Mathematics.

If you were looking for a more senior role in adult social work, you might want to look into various diplomas in adult care. Carers may be asked to attain NVQ Level 3 in Health and Social Care, which can be achieved during personal study alongside working on the job.

Social worker roles require a Social Work degree that typically takes three years to complete from an official university. The two A-levels you need for a Social Work degree can be reached by doing  an equivalent BTEC Diploma Level 3 in Health and Social Care.

Qualifications Whilst You’re Working in Adult Social Care

Adult social work offers so many  learning opportunities for development and progression. Once established as a care worker, you can begin to rise the ranks to  becoming a team leader or a general manager.

Most team leader roles require completing the level 5 Diploma in Leadership for Health and Social Care, with senior managers normally asked to complete level 7. After reaching level 7, opportunities will become available in commissioning, procurement, and contracting.

Job Roles in Adult Social Care

Adult social work is a dynamic industry comprised of many roles and professions with plenty of opportunities for progression and development.

Different types of adult social care may mean you specialise in a specific sector like occupational therapy or provide direct care as a care worker or personal assistant.

Some of the roles in health and social care you can expect to see, include:

  • Care worker
  • Personal assistant
  • Social worker
  • Occupational therapist
  • Registered nurse
  • Allied health professions
  • Psychological therapists
  • Specialist coordinator
  • Community support and outreach worker
  • Technicians, administration, and support staff, such as chefs, drivers, and cleaners

Once established in your role, plenty of development opportunities become available across the industry to become supervisors or managers after gaining experience and relevant qualifications.

Start an Exciting and Progressive Career in Adult Social Care Work

At Herefordshire Cares, we provide the information you need on finding out more about working in this sector. We work with care providers to advertise their vacancies Whether you want to be a care worker or registered nurse, we have various roles available across the local area on our website, which are being updated all the time.

Visit our vacancies page or get in touch. Now for more information about our roles in health and social care.